Success Stories

Learn how business owners are finding new ways to innovate and scale with iMin, from restaurant franchises to multilocation beauty salons, and everything in between.

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Espresso Lab: Enhancing operational efficiency with iMin

Espresso Lab is a speciality coffee chain known for delivering high-quality coffee experiences across its expanding network of outlets.
Espresso Lab: Enhancing operational efficiency with iMin
Espresso Lab: Enhancing operational efficiency with iMin

Espresso Lab is a speciality coffee chain known for delivering high-quality coffee experiences across its expanding network of outlets. With their rapid growth, the need for a modern POS solution is capable of handling high transaction volumes while maintaining speed, reliability and ease of use was paramount.

iMin deployed the Swan 1 Pro across all Espresso Lab outlets, equipping them with a high-performance, dual-screen desktop POS that was made for fast-paced environments. Swan 1 Pro enabled 30% faster transaction processing, which reduced customer wait times and created a smooth checkout experience. With the addition of a reliable and stable device, even during peak hours, Espresso Lab staff were able to focus more on brewing good coffee and customer engagement. The implementation helped with service standard elevation, while ensuring operational consistency across stores.

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Peru Bus: Simplifying ticketing with iMin

Peru Bus is a leading passenger transportation provider in Peru, serving a high volume of passengers daily across major southern routes.
Peru Bus: Simplifying ticketing with iMin
Peru Bus: Simplifying ticketing with iMin

Peru Bus is a leading passenger transportation provider in Peru, serving a high volume of passengers daily across major southern routes. With a focus on delivering reliable and efficient travel experiences, Peru Bus sought on ways to optimise its ticketing process by reducing hardware complexity and improving operational flow at terminals and boarding points.

Before working with iMin, Peru Bus had separate terminals and printers to conduct their operations. This fragmented approach created logistical troubles and high costs. Hence, iMin proposed the Swift 2 Pro – an all-in-one device with high performance, large battery capacity, and printing capabilities. This integration streamlined their ticketing process, minimised hardware clutter, and provided reliable performance that is essential for such operations.

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Transforming stadium concessions with iMin

On Fire is a Chilean company that elevates event experiences through digital ordering solutions that are tailored to specific venues of all sizes.
Transforming stadium concessions with iMin
Transforming stadium concessions with iMin

On Fire is a Chilean company that elevates event experiences through digital ordering solutions that are tailored to specific venues of all sizes. Faced with short peak purchase windows and high foot traffic, they required a more efficient way to manage transactions and reduce queue times without increasing staffing requirements.

Through the deployment of the iMin Crane 1 with floor stand, printer and payment module, our versatile interactive digital signage acted as a powerful kiosk that significantly improved the transaction speed of each customer. The modular Crane 1 enabled On Fire to tailor its build to their unique needs, eliminating the need for additional staff and minimised the physical space required at each sales point. As a result, On Fire achieved faster service delivery and an increase in food sales during events.

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Toteat: Enabling seamless service for global F&B brands with iMin

Toteat is a cloud-based restaurant management platform operating across Latin America.
Toteat: Enabling seamless service for global F&B brands with iMin
Toteat: Enabling seamless service for global F&B brands with iMin

Toteat is a cloud-based restaurant management platform operating across Latin America. Known for powering modern foodservice operations with smart digital tools, Toteat needed innovative hardware to help with streamlined ordering, kitchen coordination, and create better payment experiences.

To support high-volume quick-service brands within the Toteat network, iMin deployed our Crane 1, which enables brands to reduce manpower requirements, eliminate human error, and induce faster customer turnover during peak periods. The stability, performance, and design of Crane 1 is an ideal fit for Toteat clients that have fast-paced environments, such as a fan favourite: Dunkin’ Donuts.

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FOMO Pay: Accelerating SoftPOS and QR adoption with iMin

FOMOPAY is a leading fintech company from Singapore that provides businesses with a comprehensive suite of digital payment solutions, and an official distributor of WeChat Pay in Southeast Asia.
FOMO Pay: Accelerating SoftPOS and QR adoption with iMin
FOMO Pay: Accelerating SoftPOS and QR adoption with iMin

FOMOPAY is a leading fintech company from Singapore that provides businesses with a comprehensive suite of digital payment solutions, and an official distributor of WeChat Pay in Southeast Asia. They required a reliable hardware partner that could support and integrate SoftPOS capabilities, while also ensuring fast deployment at scale.

Working closely with FOMO Pay, we delivered our SoftPOS-compatible Swift 2 Mobile POS devices rapidly, helping their customers accept mobile wallets, card payments and QR code payments internationally. Through our rapid deployment process, FOMO Pay was able to capitalise on new technology to provide secure and convenient transactions for their users.

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EightPOS: Adopting modern solutions to empower modern businesses

EightPOS is a POS solutions provider from Singapore that offers comprehensive and tailored digital solutions for businesses specialising in F&B and retail.
EightPOS: Adopting modern solutions to empower modern businesses
EightPOS: Adopting modern solutions to empower modern businesses

EightPOS is a POS solutions provider from Singapore that offers comprehensive and tailored digital solutions for businesses specialising in F&B and retail. To better serve their clientele, they sought for modern and powerful devices that could not only perform, but look good on a business countertop too.

A high-performing, sleek device that could eliminate bulky and cluttered set ups was required, and that called for the iMin Swan 1 Pro. Integrated with a powerful processor and a modern exterior, the Swan 1 Pro helped EightPOS clients like Dian Xiao Er to maintain a polished and elegant front-of-house aesthetic – all while handling the transactional load during peak periods effectively.

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Carita Hub: Enabling community engagement with iMin

Carita Hub assists social service agencies by designing comprehensive Charity Management Systems to manage operations across all types of social work.
Carita Hub: Enabling community engagement with iMin
Carita Hub: Enabling community engagement with iMin

Carita Hub assists social service agencies by designing comprehensive Charity Management Systems to manage operations across all types of social work. To streamline reservation, information display and registration activities, Carita Hub needed a solution that could integrate into its daily operations.

To ensure Carita Hub clients can carry out their meaningful work efficiently, iMin recommended the reliable Crane 1 Interactive Digital Signage (Kiosk) and Falcon 2 Tablet POS. The intuitive and clear interfaces, alongside stable performances was the perfect vessel to help digitise the operations of Carita Hub clients, contributing to smoother coordination of daily activities and enhancing the overall community experience.

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Dubai Health: Modernising donations with iMin

As the pioneer of Dubai’s first integrated academic health system, Dubai Health & Tarahum set out to modernise its donation infrastructure in alignment with its mission to elevate the standard of care and advancement of health for humanity.
Dubai Health: Modernising donations with iMin
Dubai Health: Modernising donations with iMin

As the pioneer of Dubai’s first integrated academic health system, Dubai Health & Tarahum set out to modernise its donation infrastructure in alignment with its mission to elevate the standard of care and advancement of health for humanity. To support this transformation, they need to replace their outdated cash boxes with a secure, efficient and modern system to simplify contributions, improve transparency, and seamlessly fit into public spaces.

The iMin Crane 1 (with 21” display and floor stand) was chosen for its sleek design, stability, performance and user-friendly interface. By placing them at strategic locations, Dubai Health & Tarahum not only streamlined their donation processes, but ensured greater accuracy and security. Furthermore, the foundation also saw a significant increase in donations.

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MIKA GivingApp: Powering cashless donations with iMin at Auckland Museum

MIKA GivingApp is a Visa Fast Track Company that aims to simplify charitable giving for charities, faith-based groups, and non-profits.
MIKA GivingApp: Powering cashless donations with iMin at Auckland Museum
MIKA GivingApp: Powering cashless donations with iMin at Auckland Museum

MIKA GivingApp is a Visa Fast Track Company that aims to simplify charitable giving for charities, faith-based groups, and non-profits. MIKA transforms smarts devices into tap-to-donate terminals – making giving more accessible and transparent. In partnership with the Bank of New Zealand, MIKA launched a digital donation experience at the Auckland War Memorial Museum, requiring hardware that could handle high foot traffic while maintaining reliability and ease of use.

To support this meaningful cause, iMin deployed the Swift 2 – an elegant and portable Android mobile POS that is optimised for high-volume processing. Its smooth performance, removable battery and lightweight design made it the ideal device for this cause, enabling visitors to donate effortlessly in a cashless environment.

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