I'm in! – Friends are a Trip™

I'm in! Service

Last Updated: May 1, 2008

We, GroupGo, LLC, created the I'm in! service and networks (collectively, "I'm in!" or the "Service") with the intention of making it easy to share information with your friends, family and extended networks. We give you control of your information because we understand that you may not want to give the world access to the information you share on I'm in. Our privacy settings allow you to limit the information displayed about you to your group members and other reasonable community standards that we tell you about.

We abide by two main beliefs when it comes to your privacy: (1) You should have control over your personal information. I'm in! helps you share information with your friends, family and extended networks. You choose what information that you want others on the site to see, including personal information, pictures and travel information. The privacy settings on the My Setting page allows you to control with whom you share that information with. (2) You should have access to the information others want to share. Sharing information between group members is an essential part of group travel. (Heck, we built a business around this.) We want to help you easily get that information in order to make the planning process more productive and less stressful.

Sharing information should be easy. We want to provide you with the privacy tools necessary to control how and with whom you share that information. If you have questions or ideas, please send them to privacy@imin.com.

Personal Information (PI) Collection

We collect personal information when you register with I'm in!, when you use I'm in! products or services; when you visit I'm in! pages or the pages of certain I'm in! partners, and when you enter contests, promotions or sweepstakes. We may combine information about you that we have with information we obtain from business partners or other companies.

When you register with I'm in!, you have the ability to provide us with certain personal information, such as your name, your email address, your telephone number, your address, your travel information and any other personal or preference information that you opt to provide to us.

We automatically receive and record information on our server logs from your browser, including your IP addresses I'm in! cookie information, and the page you request.

Information collected by I'm in! when you participate in a contest, promotion or sweepstakes may include your full name, e-mail address, and street address.

When you use I'm in!, you may specify group dynamics, set reminders, create votes, post messages, modify images, perform searches and queries, create agendas, and transmit information through various channels. We collect this information so that we can provide you the service and offer personalized features. In most cases, we retain it so that, for instance, you can return to view prior messages you posted or easily view photos you've uploaded. When you update information, we usually keep a backup copy of the prior version for a reasonable period of time to enable reversion to the prior version of that information.

Personal Information Collected From Travel Bookings, Merchandise or Other Purchases

When you make travel bookings with our travel partners or buy merchandise from our merchandise partners, the privacy policies of those travel or merchandise partners apply. We will attempt to make it clear to you when you are dealing with a travel or merchandise partner by opening a new browser or otherwise notifying you that you are leaving the Service. For example, if you see a phrase such as “powered by” or “brought to you by” followed by the name of a person or company other than the Service, then you are likely on, or about to enter, a Web site hosted or operated by a person or company other than us. These partners may request that you submit certain information to them in order to purchase their products or services or to obtain additional information from them. By submitting the requested information, you affirmatively consent to have that information shared with the partner. This information is used by the partner and may be subject to a different privacy policy. We are selective in choosing our partners, but it is important to note that we are not responsible for the privacy practices any of these partners may ultimately use. We encourage you to be aware when the Service links to these partners' Web sites and strongly encourage you to read the privacy policies or statements of our partner's web sites. This Privacy Policy applies solely to information collected by the Service.

Please also note, I'm in! offers you the ability to authorize others to make and purchase travel arrangements on your behalf. In providing this authorization, the authorized person may provide third party vendors, sites, travel agents, and/or travel providers with some of your personal information such as email address, phone number, address, etc.

Personal Information Collected from other sources

We may also collect information about you from other sources, such as affiliate merchant partners and other users of the Service through the operation of the Service (e.g., photo tags) in order to provide you with more useful information and a more personalized experience.

Guest member's Personal Information

When someone other than yourself is accompanying you on the group trip (a "guest member") we may collect Personal Information and travel preferences about that individual that you provide. You should obtain the consent of other individuals prior to providing us with their full names, contact numbers, e-mail addresses, and travel preferences, as they will be unable to directly access our systems to view or change any information you provide on their behalf.

Age limitations

The Service is not designed for or directed to children under the age of 13. We do not knowingly collect personally identifiable information from any person under the age of 13.

How Your Personal Information Is Used

We take appropriate physical and electronic measures to protect against unauthorized access to, alteration of, and disclosure of Personal Information.

We use the information we collect for the following purposes: to customize the advertising and content you see; fulfill requests for products and service; improve our Service; contact you for customer services related matters; conduct research; and provide anonymous reporting for internal and external clients.

We collect certain information (e.g., information on where you wish to travel or merchandise you wish to purchase) based on your navigation of our site through the use of log files, in order to better understand and serve our customers. This data allows us to improve and streamline your ability to navigate the site and develop featured programs and content that will be of interest to our members and site visitors. No Personal Information is collected during this process unless you explicitly provide it.

We use a third-party tracking service that uses cookies (log files) to track non-personally identifiable information about visitors to our site in the aggregate, including usage and volume statistics related to site visits, amount of time spent on the site, web browsers used by users, and geographic location of visitors, etc. This information is used to help us better understand the needs of our customers.

Personal Information can also be used to display targeted advertisements. Advertisement information is taken from data you explicitly provide on the I'm in! web site, such as a flight origin or destination, and your interests or type of group you are a part of.

The default privacy settings allow the person who creates and registers the group, the "Planner", to view personal information about you such as phone numbers, address and travel information. You have the ability within My Settings to limit the personal information that the Planner has access to. You also have the ability to limit the ability of other members to modify any of the images you may have uploaded. Some information such as name and email address will always be accessible to the Planner if you are registered as a member in the group that they created, but you always have the ability to remove yourself from the group or delete your contact information.

How And With Whom Your Information Is Shared

We do not rent, sell, share, or otherwise disclose Personal Information about you with other people or nonaffiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:

We may use third party vendors and partners to assist us in providing our products or services and may transfer your Personal Information to such vendors who have entered into a contract with us that protects the confidentiality of your information and permits the vendor to use it only as necessary to fulfill its contract.

We may offer stores or provide services jointly with other companies on I'm in!. We will disclose to you when a third party partner is involved in any store or service provided on I'm in!, and we may share Personal Information with that company in connection with your desired use of that store or service. If the ownership of all or substantially all of the I'm in! business, or individual business units owned by GroupGo, LLC were to change, your Personal Information may be transferred to the new owner so the service can continue operations. In any such transfer of information, your Personal Information would remain subject to the promises made in any pre-existing Privacy Policy.

We may be required to disclose Personal Information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. We do not reveal information until we have a good faith belief that an information request by law enforcement or private litigants meets applicable legal standards. Additionally, we may share Personal Information when we believe it is necessary to comply with law; to protect our interests or property; to prevent fraud or other illegal activity perpetrated through the I'm in! service or using the I'm in! name; or to prevent imminent bodily harm. This may include sharing information with other companies, lawyers, agents or government agencies.

If you post Personal Information in areas of the site accessible to other users, it is important that you understand and be aware that such information can be read, collected, or used by other users of these forums, and as a result could be used improperly to send you unsolicited messages. Please note, we are not responsible for the Personal Information you choose to submit in these forums or for others' misuse of such information. Any misuse or improper collection of information provided on I'm in! is a violation of the I'm in! Terms of Service and should be reported to us as abuse. To help ensure your personal information is protected, we strongly recommend against posting your email address and other such Personal Information unless you are comfortable with the possibility of receiving unwanted contact.

Once you reply to a trip invitation, other users invited to the same group trip as you, and who have registered with I'm in!, will be able to view your shared travel information and to send you email messages. You may choose not to share your travel plans and email with other members of your group and may do so by changing the default settings under My Settings.

Planners are allowed to email and add members to a group. I'm in! will only use invitee email addresses to send trip-specific invitations, updates, notices, reminders and messages by members of the group trip. Once the invitee receives the invite and registers with I'm in!, that individual is considered an I'm in! member and may receive the same type of communication from I'm in! according to the terms and conditions of this privacy policy.

If you have been invited to participate in a group trip, and you do not want to receive messages from the trip planner or other members of the group, you may simply remove yourself from the group trip. To do this modify your user preferences in the My Groups area.

Cookies

We set and access cookies on your computer as part of the service. A cookie is a small amount of data that our servers transfer to your browser and that only our servers can read. When you visit the site, the cookie captures specific session data to streamline your experience and, if you select to save your member name and password, we will save this information in a cookie so that you will not be required to sign in each time you visit the site. You may disable or delete cookies from within your Internet browser application by accessing the security or privacy settings, however we require you to have cookies enabled to access certain portions of the site.

A cookie file may also be placed on your hard drive by our third-party advertising companies. They automatically receive your IP Address when this happens. These companies may use also use other technologies such as JavaScript and "web beacons" (also known as "1×1 gifs") to aggregate statistics about your visits to this and other Web sites in order to provide advertisements about travel-related goods and services that you may be interested in. We do not have access to or control of the cookies that may be placed by the third party advertisers. Third party advertisers have no access to your personal information stored on I'm in unless you choose to share it with them.

This privacy policy covers the use of cookies by us and doesn't cover the use of cookies or other tracking technologies by any of our current or potential future advertisers.

Links

I'm in! may contain links to other web sites either furnished by I'm in! or created by your Planner. We unfortunately are not responsible for the privacy practices of other web sites. We strongly encourage you to be aware when you leave our site to read the privacy statements of each and every web site that collects personally Personal Information. This Privacy Policy applies solely to information collected by us. In addition, please specifically note that when you visit our BLOG it is hosted by a third-party site and their privacy policy governs the collection and use of the information submitted and not this site’s privacy policy.

Information Security

We take appropriate physical and electronic measures to protect against unauthorized access to, alteration of, and disclosure of Personal Information.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email us at privacy@imin.com.

Access to Personal Information is limited to employees who need to know that information in order to provide the Service and are bound by confidentiality agreements.

Access to Personal Information is limited to employees who need to know that information in order to provide the Service and are bound by confidentiality agreements.

Communication from I'm in!

We reserve the right to send I'm in! members certain communications relating to the I'm in! service, such as service announcements, promotional or commercial communications, group updates, response to customer service inquiries and eNewsletters. You have the ability within My Account to unsubscribe from most of these communications. However, certain communications, such as service announcements and administrative messages, are considered part of I'm in! membership and you will not be able to opt out of receiving them.

We may offer our members and site visitors an opportunity to participate in surveys regarding their experience with our site. For our members, we may also send these surveys via e-mail. You are under no obligation to respond to any survey, and you may unsubscribe from receiving these e-mail surveys by following the unsubscribe instructions in any e-mail survey you.

Changing or Removing Information

We offer you the ability to access, review and change certain information via the My Settings, My Account (and Group Settings if you are the Planner) page. Upon your request, we will deactivate your account. To make this request, please contact us at imout@imin.com. Your account will be deactivated as soon as reasonably possible. Please note that you should not expect that all of your Personal Information will be completely removed from our databases in response to your request, because we will retain some Personal Information to prevent possible fraud; collect any fees owed; assist users with any inquiries or investigations; enforce our Terms of Service; and comply with any legal requirements as permitted by law. In addition, we will not deactivate accounts of trip Planners with active trips or of individual travelers who have purchased travel through I'm in on behalf of others that has not been completed or canceled.

I'm in! members are allowed to view, update, or delete any uploaded, inputted material they submitted such as trip documents, flight itineraries, photos, etc. Where you make use of the communication features of the Service to share information with other individuals on I'm in!, however, (e.g., posting on the chatter box and/or creating a vote) you may not be able to remove such communications.

Changes to the I'm in! Privacy Policy

From time to time we may make changes to our privacy policy. If we make changes, we will post them on our site to make users aware of what the changes are so our users will always be aware of what information we collect, how we use it, and when we may disclose it. A user is bound by any minor changes to the policy when she or he uses the site after those changes have been posted. If, however, we are going to use users’ Personal Information in a manner materially different from that stated at the time of collection we will notify users by posting a notice on our Web site for 30 days.

Questions

If you have any questions about our Privacy Policy, the practices of the Web site or the Service, or your dealings with the Web site or the Service, please don't' hesitate to contact us at:

GroupGo, LLC
404 Wyman Street
Waltham, MA 02451
customercare@imin.com