About I'm in!

Q: What is I'm in! all about and why would I use it?
A: I'm in! is a free service that provides users with unique group trip ideas, private planning pages, and a place to share memories and trip details. Whether planning a guys golf trip, girlfriends getaway, fishing trip or bachelor party, Im in! helps turn group trip organizing from frustrating to fun.
Q: Do I need to register?
A: Nope. You are not required to register on the site. Feel free to browse our trip ideas or create a group story using Mad Libs. If you would like to create your own private group home page or post comments in various areas of the site, you will be asked to register. Don't worry, it's painless - simply enter your email address and select a password. That email address and password can be used both to access existing groups and to create new groups. If you are responding to an invitation to join a group you will be prompted to create a password.
Q: Is there a cost to using the site?
A: Nope! I'm in! is completely free for users.

Trip Ideas

Q: What are trip ideas?
A: Trip ideas are suggested group trip itineraries that help make planning easier. They can be searched, shared with friends and even modified to your liking. They include such things as as where to stay, where to eat and what to do while on your trip. They are as unique as the people who wrote them and they help you get the planning started for your trip. Check back often as we're constantly adding itineraries.
Q: Where do trip ideas come from?
A: Trip ideas come from our users, our travel provider partners and a group of independant travel writers who contribute their group ideas to us. If you have a great group trip idea, let us know. Remember, I'm in! doesn't endorse any of the hotels, restaurants, activities or other items presented in the itineraries. They are presented as ideas only.
Q: What is the dollar sign indication on each Trip Idea?
A: The dollar sign indication on each trip idea is designed to give you a relative cost rating for the total trip idea (all activities, less airfare) as compared to other trip ideas in a given market. You can use it as a rough guide, however, we always recommend researching directly with the activity providers for exact pricing and availability.
Q: What does it mean to 'save' a trip?
A: Saving a trip means taking an itinerary and saving it in a group home page for all of your group to see. If you are not a registered user of I'm in! you'll be prompted to register for I'm in! before you save a trip. If you are a registered user, you'll be prompted to enter your username and password to get to your group home page to view your saved itinerary.
Q: How do I use a trip idea for my group?
A:Trip ideas are suggested itineraries for your group. Find one that you think your group would like, email it to them or save it in an I'm in! group home page. After a trip idea is saved to your group page, you will be able to add any or all of the trip items into your group's trip itinerary. Once in your group's trip itinerary, you'll be able to edit any of the items (delete items, add notes and details, and manage group member participation). Our goal is to save the hassle of trying to piece together a group experience. Once the group has decided what to do, follow the directions for booking for each of the activities on an itinerary. Remember, these itineraries are ideas to save you time; you need to follow the booking instructions on the itinerary in order to make actual reservations.
Q: When I search for an activity or destination on the site what does the ‘Map View’ feature mean?
A: When you search for an activity or destination you can use the ‘Map It’ feature on the search results page to view a map of the trip ideas. Any results that match your search will show up on the map.
Q: Can I use the ‘Map View’ feature to see individual activities within a trip idea on a map?
A: Yes, you can. Find the trip idea you are interested and select the ‘Map View’ button. From there you can see all the activity items on a map (provided an address is included with that item). Additionally - if you are building your own trip idea within your group, you can also use the 'Map View' to show group members where the activity items are on a map.

Organizing a Group Trip - Your Private Group Home Page

Q: What or Who is a Group Planner?
A: The Group Planner is the person who set up the group. They can see all the same stuff that group members see, but since they are the ones that are brave enough to gather the herd, they have a little bit more authority to change some things on the site (i.e. like editing a group logo, setting the final trip date, etc.).
Q: I want to create a group. How do I get started?
A: It's easy. Add & Invite members, upload those incriminating photos, make trip predictions and start plugging in some dates on the Date Decider. It's your Group Home Page, so go wild.
Q: If I set up a Group Home Page, who will be able to see it?
A: Your Group Home Page can only be seen, and used, by people you invite to join the group. It's your private clubhouse, so choose wisely.
Q: Can the trip details (dates, etc.) change after the invitations are sent?
A: Yes, you can change details as often as you like. Be sure you inform your group if important reservations or arrangements change. You don't want to leave anyone behind...or do you?
Q: If my trip has come and gone, will my Group Home Page go away?
A: Nope! We recognize that the fun doesn't stop when the trip is over. You know you want to post some money shots when you get back home. Post-trip reminiscing and photo-swapping is half the fun! And while you are on your group page, start thinking about next year's trip.

Group Logo and Photos

Q: Why does it say 'Choose a Logo' on my Group Home Page when I first create a group?
A: What's a group without a logo? Our expert research shows that a bunch of friends, when out on the town, refer to themselves by a specific name and even buy stuff with that name on it. Weren't Sinatra and Dean ten times cooler because they were part of something called the "Rat Pack"? Dont let this golden opportunity for maximizing your coolness pass you buy. Give your group a name and let your logo tell your story on shirts, hats, and even cigars. Its what Frank would have done.
Q: How do I change my group's logo?
A: 1.Click on the I'm in! logo 2. Choose new logo. 3. Enjoy logo
Q: What if I don't want a logo?
A: We don't have a no-logo just yet, however, stay tuned, it's coming soon.
Q: Can I upload my own customized logo?
A: Customized logo... Brilliant! We're working on that, too.
Q: There are already photos in my photostrip and photo album - where did they come from?
A: They are called stock photos. Just keeping the space warm for you until you upload your own.
Q: How do I upload pictures from my computer?
A: Upload photos by clicking on one of the photos in the photostrip on the home page. Once you are in the Photo Gallery, click on the "Browse" button and select a photo from your hard drive. Then click "Upload." Viola. Your picture is uploaded to both the Photo Gallery and the photostrip.
Q: How do I add or edit a title or caption for a photo?
A: Go to the Photo Gallery by clicking a photo in the photostrip or selecting Photos in the Sharing Tools section. Then select the picture you wish to edit. When the picture appears in large view you can edit either the photo title (above the photo) or the caption (below the photo) by clicking in that field.
Q: I'm having trouble uploading my photos - what should I do?
A: If you are having trouble uploading photos, it's probably because the photo is too large. Our Photos section can't accept photos larger than 4 MB. If you're still having problems, you can send the photo to us at customercare@imin.com. We will review it and get it back to you as soon as possible. Be sure to include your name, email address, and group name in the body of your email.
Q: How do I delete photos?
A: Click the "Delete" link at the bottom of the photo in the Photo Gallery. Your photo will be removed from the Photo Gallery section and the photostrip.

Adding and Inviting Group Members

Q: Who can add members to a group?
A: Currently the Group Planner is the only one who can add members. If there is someone you want added to the group, let your Group Planner know.
Q: How does a Group Planner add members to a group?
A: You can either click Add a Member to Your Group on the home page or choose Add Members under the Members Tab in the Group Management Section. Both of these options bring you to a window where you can add members to your group.
Q: What is the face icon that appears when a member is added?
A: On the Members page, you'll notice that a face icon appears next to each member as they are added. Check out the face icon section below to learn more about them and how you can have some fun.
Q: Are invitations sent out as soon as I add a Group Member?
A: No. As a Group Planner, you have complete control. You can add members whenever you want and invite them whenever you want.
Q: How do I send invites?
A: To send invites (if you are the Group Planner), click on the the Add a Member to Your Group link on the group home page. This brings up the Add Member window where you can select Invitations. You can also go to the Members page and click on Invite/Send Message. Both options let you select who you want to invite and then send an e-mail.
Q: After the initial invitation is sent out can members still be added?
A: Yes. We factored in the "oops, forgot about them" scenario. At any time, the Group Planner can come back and add members. Once added, be sure to send them an invite. (Explained above).
Q: Can the Group Planner resend an invite to group members?
A: Yes. Choose Invite Members under the Members tab in the Group Management Section, then check the box next to the group member(s) that you wish to re-invite.
Q: When do group members receive the emails?
A: Emails are sent instantly, but sometimes they can take awhile for them to be received. Plus, some people may not check their email regularly or respond right away.
Q: Why is it that some group members have not received their invitations?
A: If a group member hasn't received their invitation, the Group Planner should make sure they used the correct e-mail address. If the email address is correct, then it's possible that the email was sent to a bulk or junk email folder or deleted by a spam filter. Also, the email account may have expired or run out of storage. If all else fails, the Group Planner may want to check with that person and make sure they're still using the email address.
Q: Is there a limit to the number of people that can be invited to a group?
A: No. Invite away!
Q: How is a group member removed from a group?
A: The Group Planner can remove a group member by going to Members Tab in the Group Management Section and clicking the "delete" link next to the member to be removed. A deleted member will not be able to view or participate in the group's site.
Q: How can a group member change their e-mail address?
A: Once a group member has registered with a specific e-mail address, they can not change or edit that e-mail address. The Group Planner has the ability to edit a Group Member's email address up until the point that they send them an invitation.

Who's In? Trip Status

Q: How do I let people know I'm going on the trip?
A: From the group home page, you can click on the Set your trip status link which will take you to the Who's In? page where you can see Who's in, Who's not and Who's a maybe. You can also see what a participant's reason is for not attending the trip of the century.

Date Decider - Selecting a Trip Date

Q: How do I set the trip date for my group?
A: This can be done on the Groups Home Page. If you are the Group Planner, then you can finalize the Group's trip date by clicking on Enter Trip Dates, and choosing the appropriate dates. Group members don't have the ability to finalize trip dates, but can give their suggestions in the Date Decider tool.
Q: Can I change the trip dates after they are set?
A: You bet. It's your trip and your group. If you are the group planner, simply click on the existing trip dates to the right of the group logo and you will be prompted to edit the dates. If you do change your trip dates, make sure you advise your group members and adjust any travel reservations and arrangements that may be effected.
Q: What if I don't know the dates of my group trip?
A: No Worries! We've factored in group indecisiveness. Meet the Date Decider. Click on the dates you are available and have other group members do the same. After seeing what dates are best for the group, the planner has the final say in selecting the final trip dates.
Q: Does the Group Planner need to wait for each group member to suggest a date before they finalize the trip date?
A: No. If you are the Group Planner you have the ability to finalize the trip dates at any time. The dates that are finalized will appear on the top of the Group Home Page. We do suggest conversing at least a little with the group so you don't wind up being the only one there.
Q: Why are there face icons already on the Date Decider calendar the first time I go to use it?
A: If you see face icons on the calendar, it means that other group members have already visited the Date Decider and selected dates that work best for them. Go ahead and start selecting the dates that work for you so a trip date can be set and you can move on to the fun stuff.
Q: Why do some dates have the word "Who" with a number next to it on them?
A: The numbers indicate how many group members have selected that particular day as a good trip date. To see the list of people who have selected that day, click on the number.
Q: Why are some dates shaded in yellow?
A: The dates that are shaded in yellow indicate the finalized trip dates that the Group Planner has entered.
Q: Can I still select dates that work for me after the Group Planner has finalized the dates?
A: Yes. You can still select dates that work for you but only the Group Planner has the ability to change the final trip dates.

Face Icons

Q: What is a face icon?
A: Groups are made up of unique people. That's what makes them interesting. We think it's a lot more fun to use an icon rather than your name to represent yourself on the site. Your face icon is used when you make comments in Predictions, suggesting a date for the trip, Create a room to share, and much more! You have several choices for your face icon - you can upload a picture of yourself; give your photo a makeover with blonde hair and sunglasses, or choose from the default face icons we've provided.
Q: Can I change my face icon?
A: Of course, it's your face icon after all. Go to the Members Page and click on your name, and then click on my face icon. This brings up a view where you can upload a photo for a real face icon or you can choose from the default face icons we have created.
Q: Can I change the name that is next to my face icon on the Group Home Page?
A: Yes. You can always change your name/nickname. Go to the Members Page and click on your name, and then click on My Settings. Put in whatever you would like to be named. Beef, Chiefo, Sully, Kat - it's all good.

Trip Activities (Your Trip Itinerary)

Q: What is the Trip Activities tab?
A: After you've chosen your trip dates you can begin to build a trip itinerary which you'll find on the Trip Activities Tab within the Trip Managment section of the site. It includes details for your group on lodging and various activities for your group throughout the days of your trip.
Q: How can I add an activity to the itinerary or edit an existing activity?
A:Go to the Trip Management Page and then click on the Trip Activities Tab. From here you click on the Add Activities button at the top of the itinerary, you can begin to add as little of as much information about that activity as you want to, including things like start and stop times, locations, confirmation numbers, etc. To edit an existing activity, simply click the edit link for that activity.
Q: The trip itinerary is a cool tool, but how do I set the participants for each activity?
A:Once you've added an activity to the Trip Itinerary, expand the activity and click on View Participants. Once there, simply click the + below the activity icon to add participants to that particular activity.
Q: How do I book an item on the itinerary?
A: Every group is different, so we've added a 'Booking Info' area for you on each item to share with your group how to actually book what you've included on the itinerary. Remember, adding an activity to the itinerary does not mean it has been booked. You'll still need to do that directly with your desired travel provider.
Q: Can I print the itinerary?
A: Absolutely. Click on Print icon at the top of the itinerary and it's done.

Arrivals/Cars

Q: What is the Arrivals/Car Grid Used For?
A: Use the Arrivals/Car Grid to keep track of your groups arrivals, departures and car rentals. It's a tool for coordinating the arrival of group members from different places. You can also use the grid to plan rental car arrangements depending on when group members get into town.
Q: How do I use the Arrivals/Car Grid?
A: Each member of the group can go into the Arrivals/Car Grid by clicking on the 'Arrivals/Cars' tab in the Group Management Section. From there, you can add any of the three options (Arrivals, Departures and Car Rentals) and type in the necessary information so your group members can keep track of when you will arrive/depart. If group members are arriving at similar times they can coordinate and share rental car plans.
Q: Can I show my flight connections?
A: Yes, if you have a connecting flight you can click on 'add a connecting segment' after you've added your first segment to provide flight information for all of your connections.

Trip Documents

Q: How do I add a Trip Document?
A:Its easy. Click on the Documents & Links Tab in the Sharing Tools section. Click on browse and then select the document that you want to share with your group. Add a title and an optional description, then press save. Now everyone in your group will be able to see the document.
Q: Can I share a link with my group?
A: Yes, click on the Documents & Links Tab in the Sharing Tools section. Next to where it says choose a file, click on link that says add a URL. Type in the URL for the link that you want to share with your group and give it a title. Then press save and everyone will be able to see it.

Discussion Board, Predictions and To-Do's

Q: What is the Discussion Board used for?
A: Use the Discussion Board for whatever you wish. It can be used as a private message board to share trip information or make fun of group members. It's a tool for group members to easily communicate with each other.
Q: Can I delete a message I posted on the Discussion Board?
A: If you are a Group Planner you have the ability to delete any post no matter who submitted it. If you are a Group Member you may delete only the messages you have posted.
Q: What is the Predictions section used for?
A: Remember in high school who was "most likely to...graduate, succeed, go to jail..." This is basically the same thing only this time it pertains to your group and your trip. To add a Prediction just click on Predict. The rest is pretty simple.
Q: How do I know who made a prediction about me?
A: You can't, that's half the fun.
Q: What are To-do's and how do I use them?
A: Use To-do's to remind yourself or a group member that something needs to be done (pay me back for the hotel, go book your airfare, you name it). You can add a To-do by clicking on the Add button on the To-do's Page. When you add a To-do, you can create one for you (just you will see it) or for your everyone in your group to see. Please note, while you can edit a To-do created for yourself, you can't edit a To-do created for your group (once it's out there for the group, well... it's out there...). If you've completed a To-do, check the box to say it's complete.

Group Merchandise

Q: Where do I find customized group merchandise and other trip stuff?
A: Visit the Merchandise page to see a terrific selection of group goods for your trip.

My Trips

Q: Can we set-up multiple trips in a group?
A: Yes. One of the unique things about I'm in! is that once you form a group, you can use that group home page to create and organize as many trips as you'd like. This is particularly handy if your group takes several trips per year or goes on the annual fling. Because your trips live within your group, you'll always have access to them and your group history (and photos) grow as take more trips together.
Q: How do I create another trip?
A: To create a new trip, go to Trip Management Page, and click Create New Trip. You will be asked to name your new trip. Multiple trips can be managed by clicking 'Switch to this trip'.
Q: What changes on my group page when I switch trips?
A: You'll notice that a few things change, when you change trips - the trip name, dates (if selected), destination (if selected), Who's going on the trip, the trip itinerary and the arrivals/car grid. All of these are specific to the trip.

My Groups

Q: Can I belong to multiple groups?
A: Yes. You can be part of as many groups as you like.
Q: I'm already part of one group, but how do I create another group?
A: To create a new group, go to Group Management Page, and click Create New Group. Multiple groups can be managed by clicking 'Switch to this group'.
Q: Where can I view all the groups I am a member of?
A: Go to the Group Management Page. Scroll down a bit and you can view what groups you are a member of, and the role that you play in them (whether you are a Group Planner or Participant)

My Account and Settings

Q: How do I change or edit my group name? (Planner Only)
A: The Group Planner can change the Group's Name by clicking on the name on the Home Page and typing in the new desired name.
Q: Can I hand over the role of Group Planner to another group member?
A: Not quite yet, but we are working on it and by the time your done with your next trip we should be have this. Stay tuned.
Q: My name is displayed incorrectly on my Group Home Page, what should I do?
A: Go to the Members Tab on the Group Management Page, click on your game. Your account settings will appear. There you can change the name/nickname that is displayed for the group you are currently viewing.
Q: Can I have different privacy settings for the different groups I am in?
A: Yes. For each group you are a member of, go to the Members Tab on the Group Management Page and select your name or face icon. Here, you can access your account settings and you can select the privacy settings you want by checking the boxes next to each setting. Make sure to click the Save button so that changes can be saved.
Q: How do I edit my password?
A: Go to the Group Management Page and click on your name under the members tab. Type in your new password and confirm it.

Login and Password Problems

Q: What if I forgot my password?
A: Have no fear. Click on the Lost your Password? link on the Login page, enter your email address and we will send you your password.
Q: How do I change my password?
A: Go to the Members tab on the Group Management Page. Click on your name and you will see your account settings appear. Here you can change your password.

Privacy and Security

Q: How does the site secure my personal information?
A: The site takes your privacy seriously. First off, your group's page is a private space and only available to people that have been invited by the Group Planner. We will not rent, sell, or share personal information about you with other people or companies except as necessary to provide the products or services you have requested, when we have your permission, or if required to by law. For more information review our privacy policy.
Q: What information can the other group members of my group(s) see about me?
A: Other members of your group(s) will be able to see your name, any travel plans you make through the site or manually enter into the site, and any pictures and/or documents you have uploaded to the group site.

Technical Questions

Q: What are the browser requirements for the site?
A: This site supports all of the modern browsers such as Microsoft's Internet Explorer (version 6 or higher), and Mozilla-based browsers Firefox (version 1.5 or higher) and Netscape-based browsers (version 8.1 or higher). Browsers must also support Flash (version 8 or above). Safari support is coming soon! If you are having problems you may want to upgrade your browser to a supported version. Most browser upgrades are free of charge. If problems persist, please contact our technical staff at customercare@imin.com.
Q: What is a cookie?
A: Cookies are small packets of information. When you visit our site, our server sends your computer a cookie that identifies you as a user of the site. Cookies do not deliver viruses and they can only be read by the server that sent them. Your browser must be set to accept cookies in order to sign in to the site.
Q: How do I make sure that site emails come to my email inbox and don't get redirected to my junk and bulk folders?
A: To ensure that site emails are not filtered into your junk/bulk folder or deleted by a spam filter add *@imin.com to your Safe Senders list. If you use Outlook, on the Tools menu click Options, then Junk E-Mail and then Safe Senders. For Hotmail and MSN users, you can also add imin.com to your Safe List. For Yahoo customers, click the Not Spam button on an I'm in email to notify Yahoo that emails from this site are not spam.
Q: Why is nothing happening when I click a link on the site?
A: To use many features of the site, your browser must be configured to enable JavaScript and Flash.

JavaScript is allowed by default in all browsers, but high safety security settings in Internet Explorer will disable JavaScript, causing many commercial websites to stop working.

Below are steps for enabling JavaScript in Internet Explorer:

  • Click Tools -> Internet Options, and then select the Security tab.
  • Click Default level and make sure that Medium is selected.
  • Click OK to apply your change, and refresh the page to allow JavaScript links to work.
Q: My question is not addressed above, what should I do?
A: Please contact us at customercare@imin.com. We value the feedback we receive from you.